The Truth About Landgate – The Untold Story of Landgate's Failures

Our Experience with Landgate Custom Homes

50% Over Budget
50% Over Time
50% Below Quality

What started as a dream renovation turned into a financial and scheduling nightmare. Landgate Custom Homes failed to deliver, exceeding the budget and timeline while delivering subpar results.

Landgate Craftsmanship

Why You Should Think Twice

Don’t Get Goepeled—Unsupervised, Subpar Work

Steve and Ellie Goepel were not onsite consistently – leaving critical work in the hands of subcontractors without proper supervision or accountability. The result? Poor craftsmanship that fell far below our expectations. Don’t hire Landgate Custom Homes before you see what they did to our FLOORS and DECK.

Landgate Floor Landgate Lattice

About Landgate

Exposing the Truth
About Landgate
Custom Homes

We are homeowners who trusted Landgate Custom Homes with our renovation project, only to be left with an experience far worse than expected. Our goal is to share the reality behind their promises—highlighting the budget overruns, delays, and substandard quality that characterized our journey.

The Work We Appointed
and the Results We Received

When we engaged Landgate Custom Homes for our renovation project, we expected a high standard of craftsmanship across various aspects of our home. Unfortunately, our experience revealed significant shortcomings in multiple areas:

1. Flooring

We appointed Landgate to install new white oak floors, but the project was marred by improper installation. The flooring was laid before the HVAC systems were installed, leading to major issues such as gaps in the winter and ripples in the summer. Our concerns regarding proper acclimation were ignored.
2. Roofing

Landgate was responsible for our roofing needs, yet repeated tarp failures during the project resulted in extensive damage to our home. The lack of timely communication and inadequate repairs left us dealing with mold and structural issues.
3. Windows and Doors

We expected high-quality installation for our new windows and doors, but the workmanship fell short. Misalignment and poor sealing have led to drafts and potential water intrusion, raising concerns about energy efficiency and long-term durability.
4. Craftsmanship

Overall craftsmanship throughout the project was disappointing. Key areas showed signs of poor quality control, with finishes that did not meet the promised standards, leaving us with a subpar final product.
5. Decking

Landgate was tasked with building our new deck using high-quality materials, but they damaged expensive Ipe wood and employed improper fastening techniques. Promises to replace the damaged materials have yet to be fulfilled.
6. Insulation

Insulation work was critical for our home’s energy efficiency. However, the installation was poorly executed, leading to inadequate temperature control and increased energy costs.
7. Trim Work

We anticipated beautifully finished trim work, but the results were inconsistent and lacked attention to detail. This oversight contributed to an overall feeling of neglect in our renovation.