One of the most frustrating outcomes of Landgate’s work is a window that’s now completely obstructed by the new deck they built. What should have created a seamless connection between our indoor and outdoor spaces has instead become an expensive, unusable feature hidden behind an oversized deck structure. This not only undermines the aesthetic appeal of our home but also negates the investment we made in bringing natural light into our living area.

This situation highlights Landgate’s lack of coordination and attention to detail throughout the renovation process. Despite raising these concerns, our requests for solutions have been ignored, leaving us with unfinished work that reflects poorly on our investment. The ongoing frustration of dealing with these issues only adds to the challenges we’ve faced since moving in.